Terms and Conditions
Welcome to UX Surgeon. These Terms and Conditions govern your use of our website and services.
Last Updated: April 23, 2026
Welcome to UX Surgeon. These Terms and Conditions ("Terms") govern your use of our website located at https://uxsurgeon.com (and its subdomains) and the Conversion Rate Optimization (CRO) services provided by UX Surgeon.
1. Acceptance of Terms
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
2. Eligibility
You must be at least 18 years of age to use this website or engage our services. By using this site, you represent and warrant that you have the legal capacity to enter into a binding agreement.
3. Services & No Guarantees
UX Surgeon provides professional Conversion Rate Optimization services. While we apply industry expertise to improve your website's performance, we do not guarantee specific results, such as specific conversion rates, revenue increases, or traffic growth. All services are provided on an "as-is" basis.
4. Fees and Payment
Invoicing: Clients will be invoiced via a third-party platform. Payments are due according to the terms stated on the invoice.
No Refunds: All payments made to UX Surgeon are non-refundable.
5. Cancellation Policy
Termination: Clients may cancel services at any time.
End-of-Cycle: Upon notice of cancellation, services will continue until the end of the current paid billing cycle. No further invoices will be issued, and the contract will terminate at the end of that period.
6. Intellectual Property
Deliverables: Ownership of specific deliverables created for the client (e.g., audit reports, custom copy) transfers to the client only upon full payment of all outstanding invoices.
Background IP: UX Surgeon retains all rights, title, and interest in its proprietary methodologies, automated workflows, and any pre-existing code or frameworks used to perform the services.
7. Limitation of Liability
To the maximum extent permitted by law, UX Surgeon’s total liability for any claim arising out of these Terms or the services provided shall be limited to the total fees paid by the client to UX Surgeon within the thirty (30) days prior to the event giving rise to the claim.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated "Last Updated" date on this page.
10. Contact Information
For any questions regarding these Terms, please contact:
UX Surgeon
Email: [email protected]